How To Fix an ADF Jam on HP OfficeJet 5200 Printers | HP OfficeJet | HPArticles . Blog
Has this ever happened to you? You try to scan a multi-page document from the automatic document feeder, or ADF, on your HP OfficeJet 5200 printer
and get an ADF Jam error message. Well, did you know that jams on HP printers can be removed automatically by the printer or manually, by you? It’s easy! With the message still displaying on the printer control panel, touch OK to try to clear the jam automatically. If the error continues, manually clear the jam. Open the ADF cover. Remove any jammed paper from the rollers. Lift the green tab and remove any additional jammed paper. Push down the green tab, and then close the ADF cover. Double-check that both sides of the cover
are snapped in place. Try scanning from the ADF again. Getting the error again? Continue to the next step. Clean the paper feed rollers and the separator pad in the ADF to help minimize jams and skewing. Open the ADF cover. Dip a lint-free cloth in distilled water. Squeeze to remove any excess water. Press the damp cloth against the rollers, and rotate them upward to remove any dust or buildup. Then, wipe down the separator pad until it’s clean. Allow the rollers and the separator pad to
dry for about ten minutes. Close the ADF cover, again checking that both sides are snapped down. Try to scan from the ADF. If the ADF jam continues, service the printer. Contact HP for service and warranty options.
Written by Brian Rohrer
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